Leadership

AFS skilled personnel forges strong relationships with its clients.  AFS is proud of its people and while the latest technology is important to a collection agency’s effectiveness, a collection agency ultimately cannot perform any better than the people they employ. AFS’s executive management team has been with the company since its inception.

Elizabeth “Liz” Miller, VP of Business Operations – Liz has been with AFS since its inception and is responsible for maintaining existing client relations, daily operations, and system administration. Liz worked for another collection agency in various capacities and managed their Client Services Department before coming to AFS. Liz has years of collection experience and is a member of the American Association of Healthcare Administrative Management, the Healthcare Financial Management Association, and the Medical Group Management Association.

Kristyn Lipka, Client Services Supervisor – Kristyn has been with the AFS team since 1997.  She started with the company as an Account Representative and was soon promoted to the Client Services Department in 1998.  As the Department Supervisor she works with new clients as the dedicated account manager.  Kristyn analyzes the client reports and meets with managers and supervisors to make suggestions to improve the net return.  She works with the account representatives so everyone understands each client’s unique requirements.  Her department is responsible for insurance billing, new placements, disputes and credit reporting.  Kristyn enjoys the wonderful relationships she has with all our clients.